Updated September 15, 2023 – If you have financed a car, truck or SUV through Truist (formerly BB&T), below you will find the key information you need to access your auto loan account online, make payments, and reach customer service for further assistance.
Online Account Access
Customer Service – Help & Pay By Phone
- The Truist customer service phone number for auto loan payments is 844-487-8478 (844-4TRUIST).
Payment Address
NOTE: You may want to contact Truist to be sure this address is still current:
Truist Retail Lending
PO Box 580048
Charlotte, NC 28258-0048