BB&T Auto Loan, Login, Payment, Customer Service

Updated September 23, 2020 – If you have financed a car, truck or SUV through BB&T, below you will find the key information you need to access your auto loan account online, make payments, and reach customer service for further assistance.

Online Account Access

• Log in here to make your auto loan payments and manage your account.

Customer Service – Help & Pay By Phone

• The BB&T customer service phone number for auto loan payments is 888-562-6228.

Payment Address

BB&T Retail Lending
PO Box 580048
Charlotte, NC 28258-0048