Truist Auto Loan Login, Payment, Customer Service (formerly BB&T)

Updated September 15, 2023 – If you have financed a car, truck or SUV through Truist (formerly BB&T), below you will find the key information you need to access your auto loan account online, make payments, and reach customer service for further assistance.

Online Account Access

Customer Service – Help & Pay By Phone

  • The Truist customer service phone number for auto loan payments is 844-487-8478 (844-4TRUIST).

Payment Address

NOTE: You may want to contact Truist to be sure this address is still current:

Truist Retail Lending
PO Box 580048
Charlotte, NC 28258-0048