If you have financed a car, truck or SUV through Truist (formerly BB&T), below you will find the key information you need to access your auto loan account online, make payments, and reach customer service for further assistance. Information checked for accuracy on April 3, 2024.
Online Account Access
Customer Service – Help & Pay By Phone
- The Truist customer service phone number for auto loan payments is 844-487-8478 (844-4TRUIST).
Payment Address
NOTE: You may want to contact Truist to be sure this address is still current:
Truist Retail Lending
PO Box 580048
Charlotte, NC 28258-0048