Updated August 26, 2022 – Below you will find the key information you need as a Citizens Bank credit card holder to access your account online, make payments, and reach customer service for further assistance.
Online Account Access
Customer Service – Help & Pay By Phone
- The Citizens Bank credit card customer service phone number for payments is 1-800-684-2222.
Credit Card Payment Address
NOTE: This is a past address no longer published on the Citizens Bank website; you may want to call to confirm that it is still current:
P.O. Box 42010
Providence, RI 02940-2010