Updated December 18, 2022 – Below you will find the key information you need as a Columbia Gas customer in Ohio to access your account online, make payments, and reach customer service for further assistance.
Online Account Access
Customer Service – Help & Pay By Phone
- The Columbia Gas customer service phone number for payments and other assistance is 1-866-694-1828. There is a $1.75 fee to pay by phone. (For other customer service questions, the phone number to call is 1-800-344-4077.)
Columbia Gas of Ohio
P.O. Box 4629
Carol Stream, IL 60197-4629
You can pay at any authorized payment location, but be aware that there may be an extra fee to pay this way.