Updated August 27, 2019 – Below you will find the key information you need as a Columbia Gas customer in Ohio to access your account online, make payments, and reach customer service for further assistance.
Online Account Access
Customer Service – Help & Pay By Phone
- The Columbia Gas customer service phone number for payments and other assistance is 1-800-344-4077.
Payment Address
Columbia Gas of Ohio
P.O. Box 742510
Cincinnati, OH 45274-2510
In Person
You can pay at any authorized payment location, but be aware that there may be an extra fee to pay this way.