ComEd Payment, Login, Customer Service

Updated March 25, 2020 – Below you will find the key information you need as a Commonwealth Edison (ComEd) customer to access your account online, make payments, and reach customer service for further assistance.

Online Account Access

Customer Service – Help & Pay By Phone

  • You can pay through the Bill Matrix service (for an extra $2.50 fee). The phone number to call is 1-800-334-7661 for residential customers and 1-877-426-6331 for business customers.

Payment Address

P.O. Box 6111
Carol Stream, IL, 60197-6111

In Person Payments