ComEd Payment, Login, Customer Service
Updated March 25, 2020 – Below you will find the key information you need as a Commonwealth Edison (ComEd) customer to access your account online, make payments, and reach customer service for further assistance.
Online Account Access
- Log in here to make a payment and manage your account. Or you can make a payment with your credit card or debit card via the Bill Matrix service (which charges an extra $2.50 for the service).
Customer Service – Help & Pay By Phone
- You can pay through the Bill Matrix service (for an extra $2.50 fee). The phone number to call is 1-800-334-7661 for residential customers and 1-877-426-6331 for business customers.
P.O. Box 6111
Carol Stream, IL, 60197-6111
In Person Payments
- You can pay at many authorized ComEd agents, but note that you will pay an extra fee to these agents for the service.