Updated January 23, 2021 – Below you will find the key information you need as a Commonwealth Edison (ComEd) customer to access your account online, make payments, and reach customer service for further assistance.
Online Account Access
Customer Service – Help & Pay By Phone
- The ComEd customer service phone number for payments is 1-800-588-9477 for residential customers and 1-877-426-6331 for business customers.
P.O. Box 6111
Carol Stream, IL, 60197-6111
In Person Payments
- You can pay at many authorized ComEd agents, but note that you will pay an extra fee to these agents for the service.