ComEd Payment, Login, Customer Service

Updated January 23, 2021 – Below you will find the key information you need as a Commonwealth Edison (ComEd) customer to access your account online, make payments, and reach customer service for further assistance.

Online Account Access

• Log in here to make a payment and manage your account. You can also pay online without logging in.

Customer Service – Help & Pay By Phone

• The ComEd customer service phone number for payments is 1-800-588-9477 for residential customers and 1-877-426-6331 for business customers.

Payment Address

ComEd
P.O. Box 6111
Carol Stream, IL, 60197-6111

In Person Payments

• You can pay at many authorized ComEd agents, but note that you will pay an extra fee to these agents for the service.