ComEd Payment, Login, Customer Service

Updated January 23, 2021 – Below you will find the key information you need as a Commonwealth Edison (ComEd) customer to access your account online, make payments, and reach customer service for further assistance.

Online Account Access

Customer Service – Help & Pay By Phone

  • The ComEd customer service phone number for payments is 1-800-588-9477 for residential customers and 1-877-426-6331 for business customers.

Payment Address

P.O. Box 6111
Carol Stream, IL, 60197-6111

In Person Payments