Updated August 25, 2022 – Below you will find the key information you need as a Cox Cable customer to access your account online, make payments, and reach customer service for further assistance.
Online Account Access
Customer Service – Help & Pay By Phone
- Cox has different customer service payment phone numbers for different areas of the country. See the Cox Contact Us page to find the correct phone number for your location. (Look for the “Call Support” section to find the payment phone number.) If you don’t see a phone number, try 1-844-809-8836 or text 54512 to reach customer service for payments.
Payment Address
Cox Communications, Inc.
P.O. Box 9001817
Louisville, KY 40290-1817
In Person
Find your closest Cox locations for payments here.