Updated July 8, 2022 – Below you’ll find the key information you need as a Rakuten (formerly Ebates) credit card holder to access your account online, make payments, and reach customer service for further assistance. (Note that the Rakuten credit card is issued by Synchrony Bank; you will make payments and receive customer service from Synchrony Bank.)
Online Account Access
Customer Service – Help & Pay By Phone
- The Rakuten credit card customer service phone number for payments and other assistance is 1-855-697-4555.
Credit Card Payment Address
Rakuten Credit Card
P.O. Box 530949
Atlanta, GA 30353-0949