Updated January 12, 2021 – Below you will find the key information you need as a Fairway Mortgage customer to access your account online, make payments, and reach customer service. Note that this information is only for Fairway-owned loans! If your loan was originated by Fairway but transferred to another loan servicing company (which it probably will be), contact the new servicing company for account login and payment information.
Online Account Access
- Log in here to make payments and manage your mortgage loan. (If your loan was transferred to a new servicer, go here to find the correct information for your new servicer.)
Customer Service – Help & Pay By Phone
- The Fairway Mortgage phone number to call is 1-800-201-7544.
Mortgage Payment Address
If you are sending your first mortgage payment, the address is:
Fairway Independent Mortgage Corporation
P.O Box 117298
Carrollton, TX 75011
After your first payment, the payment address MAY change to:
Fairway Independent Mortgage Corporation
P.O. Box 11733
Newark, NJ 07101-4733
Again, after your first payment, check to see if your mortgage is still held by Fairway or has been transferred to a different loan serving company.