GCI Payment, Login, Customer Service

Updated July 27, 2022 – Below you will find the key information you need as a GCI (General Communication) customer to access your account online, make payments, and reach customer service for further assistance.

Online Account Access

Customer Service – Help & Pay By Phone

  • The GCI customer service phone number for payments is 265-5400 in Anchorage or 1-800-800-4800 toll-free nationwide.

Payment Address

For Mobile, Internet, or Home Phone, send payment to the following address:
P.O. Box 99016
Anchorage, AK 99509-9016.
(For GCI TV, send to: GCI, PO Box 196609, Anchorage, AK 99519-6609. Business phone and Internet customers: GCI, P.O. Box 99001, Anchorage, AK, 99509-9001.)

In Person

Many GCI stores have payment kiosks and payment drop boxes available. Go here for a list of stores, including availability to take payments.