Updated August 23, 2022 – If you have financed a General Motors vehicle through GM Financial, below you will find the key information you need to access your account online, make payments, and reach customer service for further assistance.
Online Account Access
Customer Service – Help & Pay By Phone
- The GM Financial customer service phone number for payments is 1-800-284-2271.
Payment Address
For GM auto loans, use the following payment address:
GM Financial
P.O. Box 78143
Phoenix, AZ 85062-8143
For lease payments, the address is:
GM Financial
ATTN: GM Financial Lease
P.O. Box 78143
Phoenix, AZ 85062-8143