GM Financial Login, Payment, Customer Service

Updated September 19, 2020 – If you have financed a General Motors vehicle through GM Financial, below you will find the key information you need to access your account online, make payments, and reach customer service for further assistance.

Online Account Access

Customer Service – Help & Pay By Phone

  • Note that there is a hefty $7.50 fee to pay by phone, which is a service provided via Western Union. The automated payment phone number is 1-866-894-6568. (If you just need the regular GM Financial customer service phone number that doesn’t take payments, it is 1-800-284-2271.)

Payment Address

For GM auto loans, use the following payment address:
GM Financial
P.O. Box 78143
Phoenix, AZ 85062-8143

For lease payments, the address is:
GM Financial
ATTN: GM Financial Lease
P.O. Box 78143
Phoenix, AZ 85062-8143