If you have financed a General Motors vehicle through GM Financial, below you will find the key information you need to access your account online, make payments, and reach customer service for further assistance. Information checked for accuracy on April 13, 2024.
Online Account Access
Customer Service – Help & Pay By Phone
- The GM Financial customer service phone number for payments is 1-833-702-0077. For other customer service, call 1-800-284-2271.
Payment Address
For GM auto loans and lease payments, use the following address:
GM Financial
P.O. Box 78143
Phoenix, AZ 85062