Updated October 25, 2022 – Below you will find the key information you need as a Hilton Honors credit card holder to access your account online, make payments, and reach customer service for further assistance. Note that all Hilton Hotels credit cards are issued in partnership with American Express, so it is American Express you will interact with for payments and customer service assistance.
Online Account Access
Customer Service – Help & Pay By Phone
- The Hilton / American Express credit card customer service phone number for payments and other assistance: 1-800-472-9297.
Credit Card Payment Address
Hilton Honors Credit Card
American Express
P.O. Box 96001
Los Angeles CA 90096–8000