Updated January 30, 2021 – Below you will find the key information you need as a Houston area resident to access your Houston Water account online, make payments, and reach customer service for further assistance.
Online Account Access
Customer Service – Help & Pay By Phone
- The Houston Water customer service phone number for bill payment is 713-371-1265.
Customer Account Services
P. O. Box 1560
Houston, TX 77251-1560