Houston Water Bill Payment, Account Login, Customer Service

Updated January 30, 2021 – Below you will find the key information you need as a Houston area resident to access your Houston Water account online, make payments, and reach customer service for further assistance.

Online Account Access

Customer Service – Help & Pay By Phone

  • The Houston Water customer service phone number for bill payment is 713-371-1265.

Payment Address

Customer Account Services
P. O. Box 1560
Houston, TX 77251-1560