Houston Water Bill Payment, Account Login, Customer Service

Below you will find the key information you need as a Houston area resident to access your Houston Water account online, make payments, and reach customer service for further assistance. Information checked for accuracy on March 29, 2024.

Online Account Access

• Log in here to make a payment and manage your account. (You can also pay without logging in.)

Customer Service – Help & Pay By Phone

• The Houston Water customer service phone number for bill payment is 713-371-1265.

Payment Address

Customer Account Services
P. O. Box 1560
Houston, TX 77251-1560

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