Iowa Unemployment Card Balance, Customer Service

Updated August 22, 2022 – Below you’ll find the key information you need if you are receiving unemployment benefits from the state of Iowa on a IWD (Iowa Workforce Development) debit card, including where to log in and check your balance and how to contact customer service. Note that Iowa unemployment benefits are issued on a US Bank ReliaCard, and you’ll get your balance and receive customer service for the card from US Bank.

Online Account Access

Customer Service (or to Check Unemployment Card Balance by Phone)

  • The customer service phone number for the Iowa IWD unemployment debit card is: 855-282-6161.