Iowa Unemployment Card Balance, Customer Service

Updated April 23, 2020 – Below you’ll find the key information you need if you are receiving unemployment benefits from the state of Iowa on a IWD (Iowa Workforce Development) debit card, including where to log in and check your balance and how to contact customer service. Note that the Iowa unemployment debit card is issued by Bank of America, and you’ll get your balance and receive customer service for the card from Bank of America.

Online Account Access

Customer Service (or to Check Unemployment Card Balance by Phone)

  • The customer service phone number for the Iowa IWD unemployment debit card is: 1-855-477-1137.