Kia Finance Login, Payment, Customer Service

Updated September 10, 2023 – If you have financed a Kia vehicle through Kia Finance America, below you will find the key information you need to access your account online, make payments, and reach customer service.

Online Account Access

Customer Service – Help & Pay By Phone

  • The customer service phone number for payments is 866-498-4455. NOTE: There is a $3.95 fee to pay by phone.
  • For other Kia customer service (not payments), the phone number is 1-866-331-5632.

Payment Address

For Kia auto loans, use the following payment address:
Kia Finance America
PO Box 650805
Dallas, TX 75265-0805

For lease payments, the address is:
Kia Finance America
PO Box 660891
Dallas, TX 75266-0891