Updated December 22, 2020 – Below you will find the key information you need as a Piedmont Natural Gas customer to access your account online, make payments, and reach customer service for further assistance.
Online Account Access
- Log in to your account here and make your payment. Or go here to make your payment without logging in.
Customer Service – Help & Pay By Phone
- The customer service phone number for NW Natural payments is 800-422-4012.
Attn: Payment Processing
P.O. Box 6017
Portland, Oregon 97228-6017
You can pay at any NW Natural Gas authorized partner Pay Station.