NW Natural Gas Payment, Login, Customer Service

Updated December 22, 2020 – Below you will find the key information you need as a Piedmont Natural Gas customer to access your account online, make payments, and reach customer service for further assistance.

Online Account Access

Customer Service – Help & Pay By Phone

  • The customer service phone number for NW Natural payments is 800-422-4012.

Payment Address

NW Natural
Attn: Payment Processing
P.O. Box 6017
Portland, Oregon 97228-6017

In Person

You can pay at any NW Natural Gas authorized partner Pay Station.