Below you will find the key information you need as a PayPal credit card holder to access your account online, make payments, and reach customer service for further assistance.
Note that Synchrony Bank issues all PayPal credit cards (PayPal Cashback Mastercard or PayPal Extras Mastercard) and is technically the company you will deal with for PayPal credit card customer service. Information checked for accuracy on April 8, 2024.
Online Account Access
- You must log in to PayPal to make payments and manage your account. (Once logged in, choose the card from your Wallet in order to make a payment.)
Customer Service – Help & Pay By Phone
- The PayPal credit card customer service phone number for PayPal Cashback Mastercard payments and other assistance is 855-938-3684. For the PayPal Extras Mastercard, call 866-300-6432.
Credit Card Payment Address
PayPal Credit Svcs/SYNCB
PO Box 71718
Philadelphia, PA 19176-1718