Piedmont Natural Gas Payment, Login, Customer Service

Updated November 19, 2019 – Below you will find the key information you need as a Piedmont Natural Gas customer to access your account online, make payments, and reach customer service for further assistance.

Online Account Access

Customer Service – Help & Pay By Phone

  • Paying by phone through the Speedpay service will cost you an extra $3.50. The phone number is 866-316-3356.

Payment Address

Piedmont Natural Gas
P.O. Box 1246
Charlotte, NC 28201-1246

In Person

You can pay at any Piedmont authorized partner Paystation, though you will usually pay a $1 fee to the partner retailer to accept your payment.