Updated August 17, 2022 – Below you will find the key information you need as a Piedmont Natural Gas customer to access your account online, make payments, and reach customer service for further assistance.
Online Account Access
- Log in to your account here and make your payment. You can also pay without logging in.
Customer Service – Help & Pay By Phone
- Paying by phone through the Speedpay service will cost you an extra $3.50 if you are a South Carolina customer. The phone number is 866-316-3356.
Payment Address
Piedmont Natural Gas
P.O. Box 1246
Charlotte, NC 28201-1246
In Person
You can pay at any Piedmont authorized partner, though you may have to pay an extra fee for the partner retailer to accept your payment.