Straight Talk Wireless Customer Service Information

Updated October 6, 2020 – If you are a customer of Straight Talk Wireless, you can reach customer service in the following ways:

  • By Phone: The Straight Talk customer service phone number is 1-877-430-2355. You will need your Straight Talk MEID DEC / Serial Number and Straight Talk Cell Phone Number when you call. Customer service hours are 8AM – 11:45PM EST 7 days a week.
  • By Text: Text to 611611 and use one of the codes on this page to access many customer service functions.
  • Online: Log in to your Straight Talk account here. (Also see the FAQ to solve many issues without customer service help.)