Updated September 18, 2023 – If you are an Optimum customer (including former Suddenlink customers), below you will find the key information you need to make payments, access your account online, and reach customer service for further assistance.
Online Account Access
Customer Service – Help & Pay By Phone
- The Optimum customer service phone number for payments is 1-866-213-7456. The customer service number for other questions is 877-694-9474.
Payment Address
Optimum
P.O. Box 70340
Philadelphia, PA, 19176-0340
In Person Payments
- You can also pay at any Optimum store or authorized payment center.