UPS Customer Service Phone Number, Email, Login

If you are trying to reach UPS customer service and need to make contact with a real live person instead of just a tracking number, here’s the information you want. (NOTE: You are NOT currently on a UPS-owned website.)

UPS Customer Service By Phone

  • The national UPS customer service phone number is 1-800-742-5877 and most questions about a package that is shipping or needs tracking can be answered at that number. You will be able to reach a real live customer service person at this number, though you will initially get a recorded options menu.
  • If you need the customer service number of a local UPS Store or other “Access Point”, go here to search local locations using your current location or zip code.
  • For billing support, the phone number is 1-800-811-1648. (For import billing support, call 1-866-493-7140.)

UPS Email Customer Service

UPS Customer Login