Updated August 23, 2023 – If you have financed a Volkswagen vehicle through VW Credit, below you will find the key information you need to access your account online, make payments, and reach customer service.
Online Account Access
Customer Service – Help & Pay By Phone
- The VW Credit customer service phone number for payments is 1-800-428-4034.
Payment Address
Volkswagen Credit
PO Box 5215
Carol Stream, IL 60197-5215