Updated November 20, 2023 – Below you will find the key information you need as a Dillard’s credit card holder to access your account online, make payments, and reach customer service. Note that the Dillard’s credit card is issued by Wells Fargo, and that Wells Fargo provides all of the above services on behalf of Dillard’s.
Online Account Access
Customer Service – Help & Pay By Phone
- The Dillard’s American Express card customer service phone number for payments is 866-834-6294. For the Dillard’s store-only credit card, the number is 800-643-8278.
Credit Card Payment Address
Dillard’s Credit Card / Wells Fargo
P.O. Box 71118
Charlotte, NC 28272-1118