DirecTV Login, Payment, Customer Service

Updated September 20, 2020 – Below you will find the key information you need as a DirecTV customer to access your account online, make payments, and reach customer service for further assistance.

Online Account Access

Payment Address

There are two different DirecTV payment addresses, depending on where you are located. If your zip code begins with a 0, 1, 4, 5, 6, or 8, your payment address is:
P.O. Box 5007
Carol Stream, IL, 60197-5007.

If your zip code starts with a 2, 3, 7, or 9, the payment address is:
P.O. Box 105261
Atlanta, GA 30348-5261

Pay Bill By Phone

  • The DirecTV customer service phone number for payments is 1-800-531-5000. Paying by phone is free if you use the automated system, but will cost you an extra $5.00 if you use a live DirecTV agent. You can also pay by text: Text PAY or BAL to 21880 and follow the text prompts to make your payment.