Updated January 18, 2021 – Below you will find the key information you need as a Florida Power & Light (FPL) customer to access your account online, make payments, and reach customer service for further assistance.
Online Account Access
- Log in here to make a payment and manage your account. (You can also pay by credit card or debit card using Speedpay, but there is an extra convenience fee to do so.)
Customer Service – Help & Pay By Phone
- The FPL customer service phone number for payments and other assistance is 1-800-226-3545.
Payment Address
FPL
General Mail Facility
Miami, FL 33188-0001
In Person
FPL has a number of Authorized Pay Agents throughout the state of Florida where you can walk in to make a payment. Note that most Pay Agents charge a $1.50 fee to take your payment; a smaller number do not charge a fee.