FPL Login, Payment, Customer Service

Updated September 22, 2020 – Below you will find the key information you need as a Florida Power & Light (FPL) customer to access your account online, make payments, and reach customer service for further assistance.

Online Account Access

Customer Service – Help & Pay By Phone

  • The FPL customer service phone number for payments and other assistance is 1-800-226-3545.

Payment Address

FPL
General Mail Facility
Miami, FL 33188-0001

In Person

FPL has a number of Authorized Pay Agents throughout the state of Florida where you can walk in to make a payment. Note that most Pay Agents charge a $1.50 fee to take your payment; a smaller number do not charge a fee.