Updated August 27, 2022 – Below you will find the key information you need as a Metro by T-Mobile (formerly MetroPCS) customer to access your account online, make payments, and reach customer service for further assistance.
Online Account Access
- Log in here to make payments and manage your account. You can also pay without logging in on that same page by using your phone number.
Customer Service – Help & Pay By Phone
- The Metro by T-Mobile customer service phone number: 888-863-8768. You can also dial *611 from your Metro phone to reach customer service or dial *99 to pay from your Metro phone.
NOTE: This is a past address no longer shown on the Metro website; you may want to call to confirm.
Metro by T-Mobile
PO Box 5119
Carol Stream, IL 60197-5119