Metro by T-Mobile Login, Payment, Customer Service (formerly Metro PCS)

Updated August 27, 2022 – Below you will find the key information you need as a Metro by T-Mobile (formerly MetroPCS) customer to access your account online, make payments, and reach customer service for further assistance.

Online Account Access

Customer Service – Help & Pay By Phone

  • The Metro by T-Mobile customer service phone number: 888-863-8768. You can also dial *611 from your Metro phone to reach customer service or dial *99 to pay from your Metro phone.

Payment Address

NOTE: This is a past address no longer shown on the Metro website; you may want to call to confirm.
Metro by T-Mobile
PO Box 5119
Carol Stream, IL 60197-5119