PNC Mortgage Login, Payment, Customer Service

Updated September 20, 2020 – Below you will find the key information you need as a PNC Bank mortgage customer to access your account online, make payments, and reach customer service for further assistance.

Online Account Access

Customer Service – Help & Pay By Phone

  • The PNC mortgage customer service phone number for assistance is 800-822-5626. (Payment may not be accepted by phone.)

Mortgage Payment Address

There are two PNC mortgage payment addresses, yours will depend on where you live. The eastern half of the country will use this address: PNC Mortgage, P. O. Box 6534, Carol Stream, IL 60197-6534.

The western half will use this address: PNC Mortgage, P.O. Box 54828, Los Angeles, CA 90054-0828.

(If you’re not sure which half, you’re in, go here and click on “Mail Your Payment”.)