Updated August 24, 2022 – Below you will find the key information you need as a PNC Bank mortgage customer to access your account online, make payments, and reach customer service for further assistance.
Online Account Access
Customer Service – Help & Pay By Phone
- The PNC mortgage customer service phone number for payments is 1-888-762-2265.
Mortgage Payment Address
There are two PNC mortgage payment addresses:
Use the following address if you are in AL, CT, DE, DC, FL, GA, IL, IN, KY, ME, MD, MA, MI, NH, NJ, NY, NC, OH, PA, PR, RI, SC, TN, VT, VA, WV, or WI:
PNC Mortgage Payments
PO Box 771021
Chicago, IL 60677
Or use the payment address below if you are in AK, AZ, AR, CA, CO, HI, ID, IA, KS, LA, MN, MS, MO, MT, NE, NV, NM, ND, OK, OR, SD, TX, UT, WA, or WY:
PNC Mortgage Payments
PO Box 31001-2929
Pasadena, CA 91110-2929
Pay In Person
- Pay your mortgage at any PNC branch.