Updated June 22, 2021 – Below you will find the key information you need as a PPL Electric customer to access your account online, make payments, and reach customer service for further assistance.
Online Account Access
- Log in here to make a payment and manage your account. Note that payments from your checking or savings accounts are free, but credit or debit payments have an extra $1.50 fee through PPL’s payment partner Paymentus.
Customer Service – Help & Pay By Phone
- The PPL customer service phone number for payments is 800-342-5775.
PPL Electric Utilities
P.O. Box 25239
Lehigh Valley, PA 18002-5239
In Person Payments
- You can pay at one of the many Payment Centers, which are partner retailers that accept PPL payments but do charge a $2 fee for the service.