Below you’ll find the key information you need as a Sears credit card holder to access your account online, make payments, and reach customer service for further assistance. (Note that Sears credit cards are issued by Citibank; you will make payments and receive customer service from Citi.) Information updated on March 20, 2024.
Online Account Access
- Log in here to make payments and manage your account. (For the Shop Your Way credit card, see this page.)
Customer Service – Help & Pay By Phone
- The Sears credit card customer service phone number is 1-800-917-7700.
Credit Card Payment Address
Sears Card Payments
P.O. Box 9001055
Louisville, KY 40290-1055