Updated November 9, 2023 – Below you will find the key information you need as an Ulta Mastercard or store credit card holder to access your account online, make payments, and reach customer service for further assistance. The Ulta credit cards are issued by Comenity Capital Bank, and Comenity is who you will deal with in order to make a payment or get customer service help.
Online Account Access
- Log in here to make payments and manage your account. (You’ll choose between the Ulta Mastercard or store card when you click through to get the proper login.)
Customer Service – Help & Pay By Phone
- The Ulta Mastercard phone number to call is 1-866-271-2680.
- The Ulta store-only credit card phone number is 1-866-254-9971.
Credit Card Payment Address
Comenity Capital Bank – Ultamate Rewards Credit Card
PO Box 650964
Dallas TX 75265-0964