Wayfair Credit Card Login, Payment, Customer Service

Updated October 22, 2020 – Below you will find the key information you need as a Wayfair credit card holder to access your account online, make payments, and reach customer service for further assistance. Note that the Wayfair credit card recently changed from being issued by Comenity Bank to Citi, and that information below is for Comenity first, with info for new Wayfair/Citi credit card holders second.

Online Account Access

Customer Service – Help & Pay By Phone

  • The Wayfair credit card customer service phone number to call is 1-844-271-2567. (If you have the new Wayfair credit card issued by Citi, that phone number is 1-800-365-2714.)

Credit Card Payment Address

Wayfair Credit Card
P.O. Box 659617
San Antonio, TX 78265-9617

If you have the new Wayfair card issued by Citi:
Wayfair/Citi Retail Services
PO Box 70267
Philadelphia, PA 19176-0267