Updated September 7, 2023 – Below you will find the key information you need as an Amazon store card holder (including Amazon Prime store card) to access your account online, make payments, and reach customer service. The Amazon store credit card is issued by Synchrony Bank, and it is Synchrony that provides all of the above services on behalf of Amazon. (If you have an Amazon Visa, go here for login and payment info.)
Online Account Access
Customer Service – Help & Pay By Phone
- The Amazon store credit card & Amazon Prime store card customer service phone number for payments and other assistance: 1-866-634-8379.
Credit Card Payment Address
Amazon Store Card
P.O. Box 71711
Philadelphia, PA 19176-1711