Updated October 27, 2023 – Below you will find the key information you need as an Amazon Visa credit card holder (including Amazon Prime Visa) to access your account online, make payments, and reach customer service. The Amazon Visa credit cards are issued by Chase, and Chase provides all of the above services on behalf of Amazon. (If you have the Amazon store card, go here for login and payment info.)
Online Account Access
Customer Service – Help & Pay By Phone
- The Amazon Visa credit card & Amazon Prime Visa customer service phone number for payments and other assistance: 1-888-247-4080.
Credit Card Payment Address
Amazon Visa / Chase Card Services
P.O. Box 6294
Carol Stream, IL 60197-6294